Esper.io experienced a major incident on November 4, 2025, lasting 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Nov 04, 2025, 10:22 PM UTC
Nov 4, 22:22 UTC Resolved - This incident has been resolved. Nov 4, 22:18 UTC Update - We are continuing to monitor for any further issues. Nov 4, 22:17 UTC Monitoring - A fix has been successfully implemented and tenants are coming back up and should be accessible now. Nov 4, 22:14 UTC Identified - The issue has been identified and a fix is been implemented. Nov 4, 22:10 UTC Investigating - We are currently investigating an issue which is affecting some customers who is not able to access their tenants.