Equals incident

Service disrupted

Critical Resolved View vendor source →

Equals experienced a critical incident on March 26, 2024 affecting Application and Query Execution and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 04:12 PM UTC
Resolved
Mar 26, 2024, 05:42 PM UTC
Duration
1h 30m
Detected by Pingoru
Mar 26, 2024, 04:12 PM UTC

Affected components

ApplicationQuery ExecutionScheduled Updates

Update timeline

  1. investigating Mar 26, 2024, 04:12 PM UTC

    We're currently investigating a service disruption related to our hosting provider.

  2. investigating Mar 26, 2024, 04:12 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 26, 2024, 04:54 PM UTC

    Service provider has identified issues with data services. We're continuing to wait for a resolution there.

  4. monitoring Mar 26, 2024, 05:17 PM UTC

    Monitoring recovery now

  5. resolved Mar 26, 2024, 05:42 PM UTC

    This incident has been resolved.