Equals Outage History

Equals is up right now

Equals had 5 outages in the last 2 years totaling 16h 4m of downtime — averaging 0.2 incidents per month.

There were 5 Equals outages since June 27, 2024 totaling 16h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.equals.com

Critical July 18, 2025

Equals database issues

Detected by Pingoru
Jul 18, 2025, 09:56 PM UTC
Resolved
Jul 18, 2025, 10:56 PM UTC
Duration
59m
Affected: ApplicationQuery ExecutionScheduled Updates
Timeline · 6 updates
  1. investigating Jul 18, 2025, 09:56 PM UTC

    We are currently investigating the issue

  2. investigating Jul 18, 2025, 09:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 18, 2025, 10:26 PM UTC

    Viewing workbooks and minor edits to workbooks are currently operational. Other functionality including query runs is unavailable. Our team is actively investigating.

  4. investigating Jul 18, 2025, 10:40 PM UTC

    We have identified the issue and are currently bringing Equals back on line.

  5. investigating Jul 18, 2025, 10:55 PM UTC

    We identified and fixed the issue

  6. resolved Jul 18, 2025, 10:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 25, 2024

Downstream provider issue with Hubspot connectors

Detected by Pingoru
Nov 25, 2024, 01:55 AM UTC
Resolved
Nov 25, 2024, 02:34 PM UTC
Duration
12h 38m
Affected: Query ExecutionScheduled Updates
Timeline · 3 updates
  1. identified Nov 25, 2024, 01:55 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 25, 2024, 01:56 AM UTC

    Our downstream provider for connectivity with Hubspot is having trouble connecting successfully. Your data is still queryable, but updates may be delayed.

  3. resolved Nov 25, 2024, 02:34 PM UTC

    This has been resolved by our downstream provider. We will continue to monitor.

Read the full incident report →

Minor November 22, 2024

Fivetran connector issue

Detected by Pingoru
Nov 22, 2024, 01:48 PM UTC
Resolved
Nov 22, 2024, 04:13 PM UTC
Duration
2h 25m
Affected: Query ExecutionScheduled Updates
Timeline · 2 updates
  1. investigating Nov 22, 2024, 01:48 PM UTC

    We are investigating an issue with some of our Hubspot connectors not syncing the most recent data.

  2. resolved Nov 22, 2024, 04:13 PM UTC

    Identified issue with one of our providers, now resolved.

Read the full incident report →