Equals incident

Downstream provider issue with Hubspot connectors

Major Resolved View vendor source →

Equals experienced a major incident on November 25, 2024 affecting Query Execution and Scheduled Updates, lasting 12h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 01:55 AM UTC
Resolved
Nov 25, 2024, 02:34 PM UTC
Duration
12h 38m
Detected by Pingoru
Nov 25, 2024, 01:55 AM UTC

Affected components

Query ExecutionScheduled Updates

Update timeline

  1. identified Nov 25, 2024, 01:55 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 25, 2024, 01:56 AM UTC

    Our downstream provider for connectivity with Hubspot is having trouble connecting successfully. Your data is still queryable, but updates may be delayed.

  3. resolved Nov 25, 2024, 02:34 PM UTC

    This has been resolved by our downstream provider. We will continue to monitor.