Eptura Workplace incident

Unable to Archive Moves

Minor Resolved View vendor source →

Eptura Workplace experienced a minor incident on September 19, 2022 affecting Move Module, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2022, 04:11 PM UTC
Resolved
Sep 19, 2022, 06:14 PM UTC
Duration
2h 3m
Detected by Pingoru
Sep 19, 2022, 04:11 PM UTC

Affected components

Move Module

Update timeline

  1. investigating Sep 19, 2022, 04:11 PM UTC

    We are currently investigating an issue with the inability to archive moves . Our Engineering team is currently investigating. We will post an update at 12:11AM MST

  2. identified Sep 19, 2022, 04:38 PM UTC

    Our engineering team has identified the issue and are working on Implementing a fix. The next update will be provided by 12:38pm MST.

  3. monitoring Sep 19, 2022, 05:01 PM UTC

    Our engineering team has found a resolution and have a applied the fix to most customer instances. We are monitoring and should have another update at approximately 1:00pm MST or sooner.

  4. resolved Sep 19, 2022, 06:14 PM UTC

    This incident has been resolved.