Eptura Workplace incident

We are investigating an issue with iOffice

Minor Resolved View vendor source →

Eptura Workplace experienced a minor incident on August 3, 2023 affecting Insights Module, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2023, 06:34 PM UTC
Resolved
Aug 03, 2023, 10:41 PM UTC
Duration
4h 7m
Detected by Pingoru
Aug 03, 2023, 06:34 PM UTC

Affected components

Insights Module

Update timeline

  1. investigating Aug 03, 2023, 06:34 PM UTC

    We are currently investigating an issue with iOffice. We will update you when we have more information.

  2. investigating Aug 03, 2023, 06:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 03, 2023, 06:41 PM UTC

    The issue with Insights - Reports are not loading, has been identified and a fix is being implemented.

  4. monitoring Aug 03, 2023, 08:18 PM UTC

    A fix has been implemented. We are moving into the Monitoring Phase for the next 2 hours.

  5. resolved Aug 03, 2023, 10:41 PM UTC

    This incident has been resolved.