Eptura Workplace incident

We are investigating an issue with Eptura Workplace

Notice Resolved View vendor source →

Eptura Workplace experienced a notice incident on December 27, 2024, lasting 12h 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2024, 05:46 AM UTC
Resolved
Dec 27, 2024, 06:17 PM UTC
Duration
12h 30m
Detected by Pingoru
Dec 27, 2024, 05:46 AM UTC

Update timeline

  1. investigating Dec 26, 2024, 09:22 PM UTC

    We are currently investigating an issue with Eptura Workplace. We will update you when we have more information.

  2. investigating Dec 27, 2024, 01:22 AM UTC

    We are continuing to investigate the issue with our Cloud Operations team and will provide another update by 5:30 UTC (4 hours from now).

  3. investigating Dec 27, 2024, 05:46 AM UTC

    We are continuing to investigate the issue with our Cloud Operations team Thank you for your patience.

  4. investigating Dec 27, 2024, 10:53 AM UTC

    Our CloudOps has opened a support ticket with Microsoft and they are continuing to investigate the issue further. Please subscribe to status page for further updates. Thank you for your patience.

  5. investigating Dec 27, 2024, 11:08 AM UTC

    Our CloudOps has opened a support ticket with Microsoft and they are continuing to investigate the issue further. Please subscribe to status page for further updates. Thank you for your patience.

  6. investigating Dec 27, 2024, 11:12 AM UTC

    We are continuing to investigate this issue.

  7. monitoring Dec 27, 2024, 02:01 PM UTC

    There was an issue identified with Azure and same has now been resolved. We are currently monitoring the situation.

  8. resolved Dec 27, 2024, 06:17 PM UTC

    As we have not seen further service disruptions after the fix was implemented, we have moved to the Resolved Phase. A RCA will be posted in this incident in 10 business days. Please stay subscribed to the page to receive post automatically.