Envoke incident

Service Degradation Notice

Notice Resolved View vendor source →

Envoke experienced a notice incident on August 24, 2026 affecting Envoke Application and Contacts API and 1 more component, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 01:48 PM UTC
Resolved
Aug 24, 2026, 05:44 PM UTC
Duration
3h 56m
Detected by Pingoru
Aug 24, 2026, 01:48 PM UTC

Affected components

Envoke ApplicationContacts APILeads APISend Email APIForms

Update timeline

  1. investigating Aug 24, 2026, 01:48 PM UTC

    We are currently investigating an issue that causes the service to load slowly for some of our customers, or not load at all. This incident is related to a recent major infrastructure upgrade. We'll send an update as more details are available.

  2. identified Aug 24, 2026, 02:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 24, 2026, 03:19 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 24, 2026, 04:35 PM UTC

    A fix has been implemented and we're monitoring the results.

  5. resolved Aug 24, 2026, 05:44 PM UTC

    This incident has been resolved.