Envoke experienced a major incident on October 16, 2024 affecting Envoke Application, lasting 5h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Envoke Application
Update timeline
- investigating Oct 16, 2024, 04:35 PM UTC
Due to a block of several of our IP addresses many emails aren't being delivered to inboxes. The cause of the issue has been identified and a solution is in progress. At this time we recommend that you wait to send out emails until this issue is resolved. We will post updates here as we have more information.
- identified Oct 16, 2024, 05:10 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 16, 2024, 07:51 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 16, 2024, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2024, 10:03 PM UTC
This incident has been resolved.