Envelope incident

Backend API is unavailable

Major Resolved View vendor source →

Envelope experienced a major incident on December 27, 2023 affecting Infrastructure (Production API), lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2023, 02:01 AM UTC
Resolved
Dec 27, 2023, 03:15 AM UTC
Duration
1h 14m
Detected by Pingoru
Dec 27, 2023, 02:01 AM UTC

Affected components

Infrastructure (Production API)

Update timeline

  1. investigating Dec 27, 2023, 02:01 AM UTC

    Working on reenabling availability

  2. resolved Dec 27, 2023, 03:15 AM UTC

    Issue resolved