Envelope incident

New transactions not appearing in app

Minor Resolved View vendor source →

Envelope experienced a minor incident on March 18, 2024 affecting Infrastructure (Production API), lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2024, 06:11 PM UTC
Resolved
Mar 18, 2024, 06:52 PM UTC
Duration
41m
Detected by Pingoru
Mar 18, 2024, 06:11 PM UTC

Affected components

Infrastructure (Production API)

Update timeline

  1. investigating Mar 18, 2024, 06:11 PM UTC

    New transactions not appearing in app & users unable to log in

  2. resolved Mar 18, 2024, 06:52 PM UTC

    All services restored