Envato incident

Social Auth Sign In Issues

Major Resolved View vendor source →

Envato experienced a major incident on May 14, 2024 affecting Envato Account, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 10:02 PM UTC
Resolved
May 14, 2024, 11:05 PM UTC
Duration
1h 3m
Detected by Pingoru
May 14, 2024, 10:02 PM UTC

Affected components

Envato Account

Update timeline

  1. investigating May 14, 2024, 10:02 PM UTC

    We are currently investigating degrading performance in our social auth sign in options.

  2. identified May 14, 2024, 10:05 PM UTC

    We have identified the issue with logging in via a social auth provider and are deploying a fix for it.

  3. monitoring May 14, 2024, 10:21 PM UTC

    The fix has been released and we are monitoring the impact of it.

  4. monitoring May 14, 2024, 10:32 PM UTC

    The applied fix seems to have resolved the issue. We will continue to monitor recovery.

  5. resolved May 14, 2024, 11:05 PM UTC

    This incident has been resolved.