Envato experienced a major incident on May 16, 2024, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 16, 2024, 08:30 AM UTC
We are currently investigating an incident that is affecting our Author Reports service. Our technical team is actively working to identify and address the issue to minimize any impact on your experience. We will keep you updated on the progress of our investigation and provide further information as soon as it becomes available.
- identified May 16, 2024, 09:31 AM UTC
Our technical team has successfully identified the root cause of the issue and is actively working on implementing a resolution
- resolved May 16, 2024, 09:51 AM UTC
This incident has been resolved.