Envato incident

Incident under investigation - Envato Author Dashboard

Minor Resolved View vendor source →

Envato experienced a minor incident on June 21, 2024, lasting 6d 16h. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2024, 06:56 AM UTC
Resolved
Jun 27, 2024, 11:40 PM UTC
Duration
6d 16h
Detected by Pingoru
Jun 21, 2024, 06:56 AM UTC

Update timeline

  1. identified Jun 21, 2024, 06:56 AM UTC

    We are aware of an issue with delayed updates to Envato earnings displayed in the Envato Author Dashboard. We have identified the root cause and are working on a fix. Note that Author earning calculations are not affected, this issue is limited to the display of earnings in the Envato Author Dashboard only.

  2. monitoring Jun 24, 2024, 04:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 27, 2024, 11:40 PM UTC

    This incident has been resolved.