Envato incident

Photo Portfolio Management unavailable for some authors

Major Resolved View vendor source →

Envato experienced a major incident on July 19, 2024 affecting Portfolio Management, lasting 2d 15h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 08:01 AM UTC
Resolved
Jul 21, 2024, 11:21 PM UTC
Duration
2d 15h
Detected by Pingoru
Jul 19, 2024, 08:01 AM UTC

Affected components

Portfolio Management

Update timeline

  1. identified Jul 19, 2024, 08:01 AM UTC

    We identified that photo portfolio management is unavailable for some authors. We are working with our vendors to address the outage.

  2. monitoring Jul 19, 2024, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2024, 11:21 PM UTC

    This incident has been resolved.