Envato incident

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Critical Resolved View vendor source →

Envato experienced a critical incident on July 30, 2024 affecting Author Signup and Portfolio Management, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 10:40 PM UTC
Resolved
Jul 31, 2024, 03:59 AM UTC
Duration
5h 18m
Detected by Pingoru
Jul 30, 2024, 10:40 PM UTC

Affected components

Author SignupPortfolio Management

Update timeline

  1. investigating Jul 30, 2024, 10:40 PM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2024, 01:08 AM UTC

    An upstream provider is experiencing service degradation.

  3. monitoring Jul 31, 2024, 01:57 AM UTC

    The upstream provider has restored service and we are monitoring the results.

  4. monitoring Jul 31, 2024, 01:57 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 31, 2024, 03:59 AM UTC

    This incident has been resolved.