Envato experienced a major incident on October 10, 2024, lasting 4d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 10, 2024, 06:49 AM UTC
We have identified an upstream connectivity issue that is preventing us from refreshing Market earnings data in the Author Dashboard. Elements earnings data is unaffected by this issue. Note: Calculation of daily earnings on Market continues as normal, the display of the earnings will update when connectivity is restored.
- resolved Oct 14, 2024, 09:33 AM UTC
Connectivity has been restored and the Market earnings data display has been refreshed.