Envato incident

Elements is experiencing intermittent outages for subscriptions

Major Resolved View vendor source →

Envato experienced a major incident on October 26, 2024 affecting Elements, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2024, 06:37 PM UTC
Resolved
Oct 26, 2024, 07:05 PM UTC
Duration
28m
Detected by Pingoru
Oct 26, 2024, 06:37 PM UTC

Affected components

Elements

Update timeline

  1. investigating Oct 26, 2024, 06:37 PM UTC

    We're currently investigating reports of Elements subscriptions not being available. Sorry for the inconvenience. Please check here for updates.

  2. identified Oct 26, 2024, 07:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 26, 2024, 07:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 26, 2024, 07:05 PM UTC

    This incident has been resolved.