Envato incident

Author Platform degraded performance during upgrade

Major Resolved View vendor source →

Envato experienced a major incident on January 30, 2025 affecting Author Signup and Portfolio Management, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2025, 01:35 AM UTC
Resolved
Jan 31, 2025, 05:32 AM UTC
Duration
1d 3h
Detected by Pingoru
Jan 30, 2025, 01:35 AM UTC

Affected components

Author SignupPortfolio Management

Update timeline

  1. investigating Jan 30, 2025, 01:35 AM UTC

    An upgrade is currently being performed on Author Platform. Some areas may be unavailable or respond slowly during the upgrade process.

  2. monitoring Jan 30, 2025, 03:02 AM UTC

    The Author Platform upgrade is now complete. Affected systems are being monitored to ensure suitable performance.

  3. resolved Jan 31, 2025, 05:32 AM UTC

    System operation has been verified as normal. This is now resolved.