Envato incident

Author Platform degraded performance

Major Resolved View vendor source →

Envato experienced a major incident on February 8, 2025 affecting Portfolio Management, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2025, 12:17 AM UTC
Resolved
Feb 08, 2025, 12:49 AM UTC
Duration
32m
Detected by Pingoru
Feb 08, 2025, 12:17 AM UTC

Affected components

Portfolio Management

Update timeline

  1. investigating Feb 08, 2025, 12:17 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 08, 2025, 12:41 AM UTC

    We have lodged a critical level ticket with OrangeLogic who have confirmed the outage is expected by them due to a minor update which was not communicated with us. Should self resolve soon

  3. resolved Feb 08, 2025, 12:49 AM UTC

    This incident has been resolved.