Envato incident

Elements degraded performance

Major Resolved View vendor source →

Envato experienced a major incident on March 17, 2025 affecting Elements, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 11:23 AM UTC
Resolved
Mar 17, 2025, 12:24 PM UTC
Duration
1h
Detected by Pingoru
Mar 17, 2025, 11:23 AM UTC

Affected components

Elements

Update timeline

  1. investigating Mar 17, 2025, 11:23 AM UTC

    We are currently experiencing degraded performance and intermittent outages in Elements, and are currently investigating the issue.

  2. identified Mar 17, 2025, 11:38 AM UTC

    We have identified the issue and are working on a fix.

  3. monitoring Mar 17, 2025, 11:55 AM UTC

    A fix has been implemented and monitors are looking promising.

  4. resolved Mar 17, 2025, 12:24 PM UTC

    This incident has been resolved.