Entrata incident

Resident Profile Page

Minor Resolved View vendor source →

Entrata experienced a minor incident on October 8, 2021 affecting Entrata Standard Application and Entrata Rapid Application, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2021, 02:39 PM UTC
Resolved
Oct 08, 2021, 02:44 PM UTC
Duration
5m
Detected by Pingoru
Oct 08, 2021, 02:39 PM UTC

Affected components

Entrata Standard ApplicationEntrata Rapid Application

Update timeline

  1. investigating Oct 08, 2021, 02:39 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 08, 2021, 02:39 PM UTC

    We are receiving reports of users receiving 500 errors when viewing the resident profile.

  3. resolved Oct 08, 2021, 02:44 PM UTC

    This incident has been resolved.