Entrata incident

Database slowness

Minor Resolved View vendor source →

Entrata experienced a minor incident on October 12, 2021 affecting Entrata59 and Entrata69, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2021, 08:19 PM UTC
Resolved
Oct 13, 2021, 12:03 AM UTC
Duration
3h 43m
Detected by Pingoru
Oct 12, 2021, 08:19 PM UTC

Affected components

Entrata59Entrata69

Update timeline

  1. investigating Oct 12, 2021, 08:19 PM UTC

    Some database slowness has been reported. We have teams actively looking into this incident.

  2. investigating Oct 12, 2021, 11:27 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 13, 2021, 12:02 AM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 13, 2021, 12:03 AM UTC

    This incident has been resolved.