Entrata incident

Entrata slow response times

Major Resolved View vendor source →

Entrata experienced a major incident on February 17, 2022 affecting Entrata Standard Application and Entrata Rapid Application, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2022, 11:12 PM UTC
Resolved
Feb 18, 2022, 02:46 AM UTC
Duration
3h 34m
Detected by Pingoru
Feb 17, 2022, 11:12 PM UTC

Affected components

Entrata Standard ApplicationEntrata Rapid Application

Update timeline

  1. identified Feb 17, 2022, 11:12 PM UTC

    We have identified an issue with an internet service provider connection, and are working to resolve the issue.

  2. monitoring Feb 17, 2022, 11:30 PM UTC

    We are monitoring the system after recovery

  3. resolved Feb 18, 2022, 02:46 AM UTC

    This incident has been resolved.