Entrata experienced a minor incident on April 15, 2022 affecting Entrata Standard Application and ProspectPortal Rapid Websites and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Entrata Standard ApplicationProspectPortal Rapid WebsitesProspectPortal Standard WebsitesEntrata Rapid Application
Update timeline
- monitoring Apr 15, 2022, 02:12 AM UTC
We identified an issue that was preventing ProspectPortal sites from loading. A fix was implemented and we are now monitoring the results.
- identified Apr 15, 2022, 02:18 AM UTC
While monitoring our initial fix, we've confirmed that there are still ProspectPortal sites that are not loading correctly.
- monitoring Apr 15, 2022, 02:41 AM UTC
We have implemented an additional fix and are monitoring the results.
- resolved Apr 15, 2022, 02:54 AM UTC
We have confirmed that ProspectPortal sites are loading as expected. This incident has been resolved.