Entrata experienced a major incident on September 15, 2022 affecting ProspectPortal Rapid Websites and ProspectPortal Standard Websites, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
ProspectPortal Rapid WebsitesProspectPortal Standard Websites
Update timeline
- identified Sep 15, 2022, 01:29 PM UTC
We have identified and issue that is impacting the availability of some ProspectPortal websites and are working to identify a fix.
- monitoring Sep 15, 2022, 01:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 15, 2022, 01:56 PM UTC
This incident has been resolved.