Entrata experienced a major incident on February 20, 2023 affecting Entrata Rapid Reporting and Entrata Standard Reporting and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Entrata Rapid ReportingEntrata Standard ReportingProspectPortal Rapid ReportingResidentPortal Rapid Reporting
Update timeline
- investigating Feb 20, 2023, 03:28 PM UTC
We are aware of reports being slow to load, teams are investigating.
- resolved Feb 20, 2023, 04:05 PM UTC
This incident has been resolved.