Entrata incident

Unable to Generate Reports

Minor Resolved View vendor source →

Entrata experienced a minor incident on April 6, 2023 affecting Entrata Rapid Reporting and Entrata Standard Reporting, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2023, 09:55 PM UTC
Resolved
Apr 06, 2023, 11:49 PM UTC
Duration
1h 53m
Detected by Pingoru
Apr 06, 2023, 09:55 PM UTC

Affected components

Entrata Rapid ReportingEntrata Standard Reporting

Update timeline

  1. investigating Apr 06, 2023, 09:55 PM UTC

    We are getting scattered reports of not being able to Generate Reporting documents. Teams are investigating.

  2. identified Apr 06, 2023, 11:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 06, 2023, 11:49 PM UTC

    This incident has been resolved.