Entrata experienced a major incident on July 5, 2023 affecting Client Admin, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Client Admin
Update timeline
- investigating Jul 05, 2023, 08:21 PM UTC
We are currently investigating this issue.
- investigating Jul 05, 2023, 09:21 PM UTC
We are still investigating the outage to Client Admin and database. Users may still be unable to access CA, currently this is intermittent and teams are still investigating the root cause.
- resolved Jul 05, 2023, 09:39 PM UTC
This incident has been resolved.