Entrata incident

Entrata Core System Availability Issue

Major Resolved View vendor source →

Entrata experienced a major incident on October 12, 2023 affecting Entrata Standard Application and Entrata Rapid Application and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2023, 11:18 PM UTC
Resolved
Oct 12, 2023, 11:24 PM UTC
Duration
5m
Detected by Pingoru
Oct 12, 2023, 11:18 PM UTC

Affected components

Entrata Standard ApplicationEntrata Rapid ApplicationEntrata Rapid LoginEntrata Standard Login

Update timeline

  1. investigating Oct 12, 2023, 11:18 PM UTC

    We are currently investigating an issue that is preventing users from accessing the Entrata Core Standard environment.

  2. monitoring Oct 12, 2023, 11:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 12, 2023, 11:24 PM UTC

    This incident has been resolved.