Entrata incident

Entrata Outage

Major Resolved View vendor source →

Entrata experienced a major incident on December 22, 2023 affecting Entrata Standard Application and Entrata Rapid Application and 1 more component, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2023, 06:18 AM UTC
Resolved
Dec 22, 2023, 09:35 AM UTC
Duration
3h 17m
Detected by Pingoru
Dec 22, 2023, 06:18 AM UTC

Affected components

Entrata Standard ApplicationEntrata Rapid ApplicationEntrata Rapid LoginEntrata Standard LoginEntrata Rapid ReportingEntrata Standard ReportingEntrata Rapid PDF ConversionsEntrata Standard PDF Conversions

Update timeline

  1. investigating Dec 22, 2023, 06:18 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 22, 2023, 06:30 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 22, 2023, 06:36 AM UTC

    The Incident has been resolved and all systems are operational.

  4. resolved Dec 22, 2023, 09:35 AM UTC

    This incident has been resolved.