Entrata experienced a major incident on February 21, 2024 affecting Entrata Standard Reporting, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Entrata Standard Reporting
Update timeline
- investigating Feb 21, 2024, 08:18 PM UTC
We are aware of an issue affecting some customers where they are unable to access the reporting menu options under the Data and Reports tab. We are currently investigating the issue.
- resolved Feb 21, 2024, 09:17 PM UTC
Reporting menu options are now appearing correctly.