Entrata experienced a minor incident on August 1, 2022 affecting ResidentPortal Rapid Application and ResidentPortal Standard Application and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
ResidentPortal Rapid ApplicationResidentPortal Standard ApplicationResidentPortal Standard LoginResidentPortal Rapid LoginResidentPortal Rapid PaymentsResidentPortal Standard PaymentsResidentPortal 4.0 Rapid LoginResidentPortal 4.0 Standard Login
Update timeline
- identified Aug 01, 2022, 04:34 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 01, 2022, 07:04 PM UTC
This incident has been resolved.