Entrata experienced a notice incident on June 26, 2024 affecting Entrata Standard Application and Entrata Standard Login and 1 more component, lasting 6h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Entrata Standard ApplicationEntrata Standard LoginEntrata Standard ReportingEntrata Standard PDF Conversions
Update timeline
- investigating Jun 26, 2024, 05:28 PM UTC
We are aware of general slowness and errors impacting some customers. We are actively investigating the issue.
- monitoring Jun 26, 2024, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 26, 2024, 07:40 PM UTC
We are continuing to monitor. General slowness end errors may still be impacting some customers.
- monitoring Jun 26, 2024, 08:23 PM UTC
Mitigated: Service restored.
- identified Jun 26, 2024, 08:46 PM UTC
We are aware of general slowness and errors impacting some customers. We are actively investigating the issue.
- monitoring Jun 26, 2024, 11:29 PM UTC
Mitigated: Service restored
- resolved Jun 27, 2024, 12:28 AM UTC
This incident has been resolved.