Entrata incident

General Slowness

Minor Resolved View vendor source →

Entrata experienced a minor incident on June 27, 2024 affecting Entrata Standard Application and Entrata Standard Login and 1 more component, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2024, 07:07 PM UTC
Resolved
Jun 27, 2024, 11:20 PM UTC
Duration
4h 13m
Detected by Pingoru
Jun 27, 2024, 07:07 PM UTC

Affected components

Entrata Standard ApplicationEntrata Standard LoginEntrata Standard ReportingEntrata Standard PDF Conversions

Update timeline

  1. identified Jun 27, 2024, 07:07 PM UTC

    We are aware of general slowness and errors impacting some customers. We are actively investigating the issue.

  2. identified Jun 27, 2024, 08:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 27, 2024, 09:02 PM UTC

    We are continuing to monitor. General slowness and errors may still be impacting some areas.

  4. monitoring Jun 27, 2024, 10:33 PM UTC

    Mitigated: Service restored

  5. resolved Jun 27, 2024, 11:20 PM UTC

    This incident has been resolved.