Entitle incident

Delayed Access Change Requests and Integration Syncs

Entitle experienced a minor incident on February 13, 2024 affecting Access Change Requests, lasting 54m. The incident has been resolved; the full update timeline is below.

Started: Feb 13, 2024, 03:18 PM UTC
Resolved: Feb 13, 2024, 04:13 PM UTC
Duration: 54m
Detected by Pingoru: Feb 13, 2024, 03:18 PM UTC

Affected components

Access Change Requests

Update timeline

investigating Feb 13, 2024, 03:18 PM UTC

We are investigating delays in access change requests (ticket granting or revocation) and resource synchronization for some integrations. We're actively investigating this issue and will be back with another update as soon as we have more information to share.
resolved Feb 13, 2024, 04:13 PM UTC

This incident has been resolved.