Entitle incident

Network Connectivity Issues

Notice Resolved View vendor source →

Entitle experienced a notice incident on September 18, 2023 affecting Entitle Portal and API and 1 more component, lasting 10h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 07:56 PM UTC
Resolved
Sep 19, 2023, 06:23 AM UTC
Duration
10h 27m
Detected by Pingoru
Sep 18, 2023, 07:56 PM UTC

Affected components

Entitle PortalAPIAccess Change Requests

Update timeline

  1. investigating Sep 18, 2023, 07:56 PM UTC

    AWS team is investigating increased networking latencies and errors. Currently, we do not see any impact on Entitle services. We will continue to keep you updated regarding any potential impact on our services.

  2. resolved Sep 19, 2023, 06:23 AM UTC

    The issue has been resolved. There was no impact on Entitle services.