Entitle incident

Incident with Entitle

Minor Resolved View vendor source →

Entitle experienced a minor incident on March 4, 2024 affecting Entitle Portal and API and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2024, 02:30 PM UTC
Resolved
Mar 04, 2024, 03:10 PM UTC
Duration
40m
Detected by Pingoru
Mar 04, 2024, 02:30 PM UTC

Affected components

Entitle PortalAPIAccess Change Requests

Update timeline

  1. investigating Mar 04, 2024, 02:30 PM UTC

    We are investigating reports of degraded performance in our app. Our team is actively investigating and seeking a resolution for the issue, and we'll continue to update here.

  2. monitoring Mar 04, 2024, 02:54 PM UTC

    We have rolled out a fix and the issue should be resolved for users, but we're still closely monitoring the situation. We appreciate your patience while we sorted this out. We'll be back with an update as soon as this has been fully resolved.

  3. resolved Mar 04, 2024, 03:10 PM UTC

    This incident has been resolved.