Entitle incident

Incident with Entitle

Minor Resolved View vendor source →

Entitle experienced a minor incident on June 14, 2024 affecting Entitle Portal and API and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2024, 07:18 AM UTC
Resolved
Jun 14, 2024, 08:12 AM UTC
Duration
54m
Detected by Pingoru
Jun 14, 2024, 07:18 AM UTC

Affected components

Entitle PortalAPIAccess Change Requests

Update timeline

  1. investigating Jun 14, 2024, 07:18 AM UTC

    We are investigating reports of degraded performance in our app. Our team is actively investigating and seeking a resolution for the issue, and we'll continue to update here.

  2. monitoring Jun 14, 2024, 07:47 AM UTC

    We have rolled out a fix and the issue should be resolved for users, but we're still closely monitoring the situation. We appreciate your patience while we sorted this out. We'll be back with an update as soon as this has been fully resolved.

  3. resolved Jun 14, 2024, 08:12 AM UTC

    This incident has been resolved.