Entitle incident

Incident with Entitle

Minor Resolved View vendor source →

Entitle experienced a minor incident on July 22, 2024 affecting Entitle Portal and API and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 08:58 AM UTC
Resolved
Jul 22, 2024, 09:25 AM UTC
Duration
27m
Detected by Pingoru
Jul 22, 2024, 08:58 AM UTC

Affected components

Entitle PortalAPIAccess Change RequestsAuditlogs Webhooks

Update timeline

  1. investigating Jul 22, 2024, 08:58 AM UTC

    We are investigating reports of degraded performance in our app. Our team is actively investigating and seeking a resolution for the issue, and we'll continue to update here.

  2. monitoring Jul 22, 2024, 09:08 AM UTC

    We have rolled out a fix and the issue should be resolved for users, but we're still closely monitoring the situation. We appreciate your patience while we sorted this out. We'll be back with an update once this has been fully resolved.

  3. resolved Jul 22, 2024, 09:25 AM UTC

    This incident has been resolved.