Entitle experienced a critical incident on December 9, 2024 affecting Entitle Portal and API and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Entitle PortalAPIAccess Change Requests
Update timeline
- investigating Dec 09, 2024, 09:25 AM UTC
We are investigating reports of degraded performance in our app. Our team is actively investigating and seeking a resolution for the issue, and we'll continue to update here.
- monitoring Dec 09, 2024, 09:38 AM UTC
We have rolled out a fix and the issue should be resolved for users. We appreciate your patience while we sorted this out.
- resolved Dec 09, 2024, 09:46 AM UTC
This incident has been resolved.