Entitle incident

Slack outage

Major Resolved View vendor source →

Entitle experienced a major incident on December 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 11:30 PM UTC
Resolved
Dec 11, 2025, 11:30 PM UTC
Duration
—
Detected by Pingoru
Dec 11, 2025, 11:30 PM UTC

Update timeline

  1. resolved Dec 14, 2025, 09:30 AM UTC

    During routine work on expanding our deployment automation for new regions, an update script was executed in a way that unintentionally impacted an existing production region (EU). The script modified a secret metadata used by our slack service in that region, which caused downstream components to fail validation and resulted in service disruption.