EnterpriseAlumni experienced a minor incident on January 17, 2019 affecting Customer Administration Console, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Administration Console
Update timeline
- investigating Jan 17, 2019, 02:57 PM UTC
Some customers will notice a degradation of performance and in some issues the non-loading of administrator pages in Internet Explorer.
- monitoring Jan 17, 2019, 04:11 PM UTC
A fix is being tested to resolve the IE issue some customers might be experiencing. This is only impacting certain modules in the admin console for older versions of Internet Explorer.
- resolved Jan 17, 2019, 06:09 PM UTC
Issue resolved, impacted customers have further details via JSD.