EnterpriseAlumni incident

Messaging Service : Intermittent Failure

Minor Resolved View vendor source →

EnterpriseAlumni experienced a minor incident on November 26, 2019 affecting Messaging Gateway, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2019, 12:30 AM UTC
Resolved
Nov 26, 2019, 12:30 AM UTC
Duration
—
Detected by Pingoru
Nov 26, 2019, 12:30 AM UTC

Affected components

Messaging Gateway

Update timeline

  1. identified Nov 25, 2019, 11:19 PM UTC

    Our Ops Teams are investigating an issue with some customers seeing a failure when connecting an event to a mail campaign. This does not impact any scheduled or automated mailings. The issue is identified and expect resolution in < 60 minutes.

  2. resolved Nov 26, 2019, 02:35 AM UTC

    All services are now operational. All messaging services have been restored.