EnterpriseAlumni incident

SSO Login / Customer Reported Intermittent Failure

Minor Resolved View vendor source →

EnterpriseAlumni experienced a minor incident on May 4, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 04, 2021, 05:50 PM UTC
Resolved
May 03, 2021, 12:38 PM UTC
Duration
—
Detected by Pingoru
May 04, 2021, 05:50 PM UTC

Update timeline

  1. resolved May 04, 2021, 05:50 PM UTC

    Singular customer has noted a time out with the SAML requests for customers logging in via SSO. The impact is only for Administrator Accounts and we have been unable to reproduce. We will continue to monitor the situation.