Enreach Networks incident
Data center infrastructure, some storage files not available
Enreach Networks experienced a minor incident on June 9, 2025 affecting Core services, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Core services
Update timeline
- identified Jun 09, 2025, 12:32 PM UTC
Dear Customer, Enreach is investigating problem in part of data center environment. Some files (for example recent recordings) are unavailable due to storage problem. The fix is being implemented. We'll update the issue as soon as more information is available.
- monitoring Jun 09, 2025, 01:31 PM UTC
The fix is complete, but it will take some time (up to one hour) to have all the queued files processed.
- resolved Jun 09, 2025, 02:37 PM UTC
This incident has been resolved.