Enreach Networks experienced a minor incident on September 6, 2023 affecting Voice for Microsoft Teams, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Voice for Microsoft Teams
Update timeline
- investigating Sep 06, 2023, 08:19 AM UTC
Dear Customer, Enreach is investigating possible problem in Microsoft Teams pstn call traffic. Part of inbound call's are failing currently due to Microsoft's side is denying incoming traffic.
- monitoring Sep 06, 2023, 08:59 AM UTC
Teams call traffic seems to be working normally now. We'll keep on monitoring the situation.
- resolved Sep 06, 2023, 10:01 AM UTC
This incident has been resolved.