Enreach Networks incident

Call traffic / Telia mobiles

Minor Resolved View vendor source →

Enreach Networks experienced a minor incident on November 17, 2023 affecting Mobile Finland Telia, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2023, 10:41 AM UTC
Resolved
Nov 18, 2023, 07:04 PM UTC
Duration
1d 8h
Detected by Pingoru
Nov 17, 2023, 10:41 AM UTC

Affected components

Mobile Finland Telia

Update timeline

  1. identified Nov 17, 2023, 10:41 AM UTC

    Dear Customer, Small portion of Telia mobile subscriptions are failing to make outbound phone calls. We've also noted that some call's might have anonymous a-number, even though user set the a-num to be visible. Problem has been identified and Telia is investigating the incident in their network. We'll update additional information as soon as we know more about the incident.

  2. resolved Nov 18, 2023, 07:04 PM UTC

    This incident has been resolved.