Enreach Networks incident

Call traffic. Mobile calls via Telia, DNA and Elisa.

Minor Resolved View vendor source →

Enreach Networks experienced a minor incident on January 16, 2024 affecting Mobile Finland Telia and Mobile Finland DNA and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2024, 08:58 AM UTC
Resolved
Jan 16, 2024, 09:29 AM UTC
Duration
30m
Detected by Pingoru
Jan 16, 2024, 08:58 AM UTC

Affected components

Mobile Finland TeliaMobile Finland DNAMobile Finland Elisa

Update timeline

  1. investigating Jan 16, 2024, 08:58 AM UTC

    Dear Customer, Enreach is investigating problem in part of telephony call traffic. This incident seems to impact mobile call traffic via Telia, DNA and Elisa. Most of the calls are not signaled through. Incident impacts all Silo's. Incident seems to be on operator side. We'll update additional information as soon as we know more about the incident.

  2. monitoring Jan 16, 2024, 09:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2024, 09:29 AM UTC

    This incident has been resolved.