Enreach Networks experienced a minor incident on April 12, 2024 affecting Mobile Finland DNA, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 12, 2024, 05:37 AM UTC
Dear Customer, Enreach is investigating possible problem in part of DNA mobile telephony call traffic. This incident causes degraded performance in DNA mobile calling. We are in contact with the operator to find out what is the reason for this incident. We'll update additional information as soon as we know more about the incident.
- monitoring Apr 12, 2024, 06:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 12, 2024, 06:43 AM UTC
This incident has been resolved. Call routing malfunction was caused by configuration change done last nights maintenance window. This change has now been rolled back. We apologize for the inconvenience caused by the incident.